|Location||Your Options||Expected time of delivery|
|Australia||Standard Delivery||7-10 business days|
|Australia||Express post||3-5 business days|
|New Zealand||Standard Delivery||Posted within 1-3 business days via Australia Post. Arrival is dependent on your postal service.|
Bus Stop Films employees work part time and will do our best to post your purchase to you as soon as possible.
Returns and exchanges
How do I return an item?
You will need to contact firstname.lastname@example.org and provide the following details:
- Purchase order
- Reason for return or exchange.
All requests for a return or exchange are reviewed on a case by case basis and approval at the discretion of Bus Stop Films.
If approved please post your purchase back to Bus Stop Films along with the refund request form. The cost of shipping a return is at the responsibility of the customer.
Bus Stop Films address:
86 – 88 Carlton Parade
Carlton NSW 2218.
How will I be refunded?
Refunds are returned back to the credit card used at the time of purchase.
I’ve sent back my return, what happens now?
You will receive an email confirming the item has been received. Bus Stop Films will check the item to make sure it has been returned in good condition and process the refund request within 14 business days.
What is Bus Stop Films returns policy?
Returns can be accepted up to 30 days from date of purchase. Refunds will only be provided once the items are returned and confirmation that they are in good condition. Items returned that are not in good condition will not be refunded.